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the best services...

"It's what you learn after you know it all that counts".Ę Attributed to Harry S. Truman

Service List

Customer language
more...
Brand personality
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What women want...
more...
Customers' style guides
more...
Workshops and coaching services
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Ad testing and creative review
more...
Beyond the Focus Group
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Workshops and coaching services

The Customer Values Elicitation and Customer Language and Behaviour Profiling techniques that we use to establish customer language and brand personality are not yet widely used in the marketing arena. We are the first, if not the only company in the UK (and possibly the world) using these techniques in a marketing and customer insight context. The techniques are much more commonly used in personal and team profiling, team building and internal communications.

So we offer a variety of workshops to help our clients work more harmoniously as an internal team as well as making best use of the customer understanding we provide. These include:

Introductory insight workshops
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External communications
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Guidance on creative execution
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Team Relationships
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